A shipping policy is a legally binding document that establishes the legal relations between Stellar Pacific and our customers. Having a clear shipping policy is a great way to set expectations with your customers and reduce potential disputes.
We offer free shipping on all orders above $39. This applies to all domestic orders within the United States.
Our shipping policy covers the timeframe for processing orders, shipping costs, different domestic and international shipping solutions, and potential service interruptions.
Orders are typically processed within 1-3 business days. During peak seasons, processing times may be slightly longer. You will receive a confirmation email once your order has been shipped.
Standard domestic shipping typically takes 5-7 business days. Expedited shipping options are available at checkout for faster delivery. International shipping times vary by destination.
Once your order ships, you will receive a tracking number via email. You can use this number to track your package through the carrier's website.
If you have any questions about our shipping policy, please contact us.